Room Service Reimagined

Travelers' demand for local cuisine is growing. Do dining delivery startups have the opportunity to disrupt traditional room service?

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It's almost 2020. Travelers are looking for innovative solutions to combine convenience and privacy with delicious, local food. And the number of hotels offering room service has dropped nearly 60% since 2012.

We surveyed hundreds of travelers for their thoughts on room service, food delivery, and dining while traveling and you won't believe the results!

  • 80% of travelers say "local food" is one of the most important parts of their travel experience.
  • More than 50% of travelers have already used a food delivery app while staying at a hotel.
  • 60% of loyalty program members want to earn/redeem points for dining!

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